E-port
Innovative knowledge base with an integrated voice search to enable airport staff to access relevant information wherever they are.
Context
Electric airplanes are a very new concept in the field of aviation. The goal of this emerging field is to fly cleaner, quieter, cheaper and more fuel-efficient. However, most airports don’t know how to manage those airplanes yet.
Challenge
Find a way for regional airports and their staff to help each other regarding the lack of knowledge about electrical airplanes. This presents them with a number of challenges, particularly in terms of safety, energy management, maintenance and general organisation.
Approach
To cater for these challenges, we delivered an innovative knowledge base with an integrated voice search to enable airport staff to access relevant information wherever they are.
● Konwledge base
Structured and easy accessible information
It was crucial to design a system which makes access to information as easy and fast as possible. The forum consists of user-generated entries which are categorized.
● Dashboard
Customised profile for airports
Every airport is different – varying number of employees, facilities, available tools etc. In order to structure all the information needed for each airport, we implemented airport dashboards which display everything handy in one place.
● Voice interaction
Special feature – Voice Search
We integrated a voice search to enable airport staff to access relevant information just with their walkie-talkie. But why is that necessary? We noticed issues with the wifi connection on the airport field which leads to using the walkie-talkie to communicate.
Therefore, we tried to find a way for them to interact with the knowledge base only with their voice – accessible wherever they are.
Showcasing different items in AR
An innovative approach to access information – also without a screen.
This knowledge base with an integrated voice search enables airport staff to access relevant information wherever they are. This could innovate how we interact with an overload of information and promotes voice interaction.
